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RoomDeco Support

Need help with RoomDeco? Contact us at ramorgaray@gmail.com and we’ll respond within 48 hours.


Frequently Asked Questions

How do I cancel my RoomDeco Plus subscription?

Go to iOS Settings → your Apple ID (at the top) → Subscriptions → RoomDeco Plus → Cancel Subscription.

Cancelling during the free trial means you will not be charged. Cancelling after the trial takes effect at the end of the current billing period.

How do I request a refund?

Refunds for subscriptions are handled by Apple. Visit https://reportaproblem.apple.com, sign in with your Apple ID, and select the RoomDeco Plus purchase you’d like to review.

The AI Studio says I’ve hit my monthly limit

The free tier includes 5 AI Studio generations per month. RoomDeco Plus unlocks 50 generations per month. Your monthly count resets on the 1st of each calendar month.

I lost my saved AI room photos

AI Studio photos are stored on your device, not in the cloud. Deleting the app or transferring to a new device will erase them. We recommend using “Save to Photos” from the edit view to keep a copy in your iOS photo library.

My matched products don’t have exact sizes

Products found via Shop This Look match on visual style, not dimensions. Always check dimensions on the retailer’s site before purchasing.

The AR view isn’t working on my device

AR requires a device with an A12 Bionic chip or newer (iPhone XS and later, iPad Pro 2020 and later). Older devices can still browse the catalog and use AI Studio but cannot use AR placement.

How do I report a bug or suggest a feature?

Email us at ** ramorgaray@gmail.com ** with a description and, if relevant, a screenshot. We read every message.



Last updated: 2026-08-14